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We are BlazeWear Heated Products Limited (trading as “Blaze Wear” and referred to as
“we”, “our” or “us” in this policy). This policy provides an outline
of the ways in which Blaze Wear will collect, store and use customer data such as email
address, payment information or automatically collected browser information.
Please read this policy carefully before using our website.
What do we do with your information?y
When you purchase something from our online store, as part of the buying and
selling process, we collect the personal information you give us such as your name,
address and email address, and we will use that information to carry out our
obligations arising from the sale contract we enter with you (including for billing and
When you browse our store, we also automatically receive your computer’s internet
protocol (IP) address in order to provide us with information that helps us learn about
your browser and operating system. This helps us to [ensure that our site’s content is
presented as effectively as possible for you and for our internal purposes, such as
quality control, site performance, system administration and to evaluate use of our
site, so that we can provide you with enhanced services.
Email marketing: with your permission, we may send you emails about our store,
new products and other updates. If you do not want us to use your information in this
way, please tick the relevant boxes on the form when we collect your information.
We only keep your information for as long as is necessary.
When you provide us with personal information to complete a transaction, verify your
credit card, place an order, arrange for a delivery or return a purchase, we
understand that you consent to our collecting your information and using it for that
specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we
will either ask you directly for your expressed consent, or provide you with an
opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent at any
time for us to contact you, for the continued collection, use or disclosure of your
information. This can be done by contacting us at email@example.com
or writing to us at: BlazeWear Unit 2 Trinity Court, Faverdale Industrial Estate,
Darlington, DL3 0PH, United Kingdom.
Disclosure of your information
We may share your information with any companies in our group.
We may share your information with other organisations:
if we sell or buy any business or assets, (as we may share your data with the
prospective seller or buyer);
if we or substantially all of our company assets are acquired by another party,
in which case your information will be one of the transferred assets;
if we have to share your information to comply with legal or regulatory
requirements, or if we have to enforce or apply our Terms and Conditions or any other agreements or to protect our rights, property or our
customers etc. This may involve exchanging information with other companies
and organisations for the purposes of fraud protection and credit risk
Our online store is hosted on Magento Community. They provide us with the online
e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Magento’s data storage, databases and the general
Magento application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Magento
stores your credit card data. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS). Your purchase transaction data is stored only as long
as necessary to complete your purchase transaction. After that is complete, your
purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed
by the PCI Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by
our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose
your information to the extent necessary to allow them to perform the services they
provide to us.
However, certain third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related
For these providers, we recommend that you read their privacy policies so you can
understand the manner in which your personal information will be handled by these
Remember that certain providers may be located in or have facilities that are located
in an overseas location than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction in which that service
provider or its facilities are located.
For example, if you are located in UK and your transaction is processed by a
payment gateway located in the United States, then your personal information used
in completing that transaction may be subject to disclosure under United States
Once you leave our store’s website or are redirected to a third-party website or
When you click on links on our store, they may direct you away from our site. We are
not responsible for the privacy practices of other sites and encourage you to read
their privacy statements.
To protect your personal information, we take reasonable precautions and follow
industry best practices to make sure it is not inappropriately lost, misused, accessed,
disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using
secure socket layer technology (SSL) and stored with a AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100%
secure, we follow all PCI-DSS requirements and implement additional generally
accepted industry standards.
You have the right to access and/or rectify your information and should direct any
request for your information to us at the contact details provided below.
If you have a complaint about how we have used your information, you have the right
to complain to the Information Commissioner’s Office.
frequently. Changes and clarifications will take effect immediately upon their posting
on the website. If we make material changes to this policy, we will notify you here
that it has been updated, so that you are aware of what information we collect, how
we use it, and under what circumstances, if any, we use and/or disclose it.
If you have any questions about this policy or would like to exercise any of your
rights, please contact us at
Unit 2 Trinity Court,
Faverdale Industrial Estate,